399vet Terms & Conditions — Complete Guide in English

1. Introduction & Eligibility

Welcome to 399vet. These Terms & Conditions constitute a legally binding agreement between 399vet and its users. By accessing 399vet through the website, mobile app, or any other channel, you are deemed to have accepted these terms.

To register and use 399vet services, you must:

• Must be at least 18 years of age.
• You must confirm that you are of sound mind and are registering voluntarily.
• Access is not permitted from regions where online gaming is prohibited by law.
• Must not be subject to any existing self-exclusion or restriction order.

399vet reserves the right to decline any registration, particularly where it appears the applicant does not meet the conditions stated above.

2. Account Registration & Management

Each person may hold only one account on 399vet. Operating multiple accounts is a breach of our rules and will result in all associated accounts being permanently closed.

Providing accurate information at the time of registration is mandatory:

• Full Name (as per National ID)
• Correct date of birth
• Active mobile number and email address
• Current Address

If an account is registered with false or incomplete information, 399vet may close it at any time and forfeit any deposited funds.

Account security:

You are solely responsible for keeping your username and password confidential. Allowing anyone else to access your account is prohibited. If you suspect your account has been compromised or accessed without authorization, contact 399vet support immediately.

3. Identity Verification (KYC)

399vet complies with international Anti-Money Laundering (AML) regulations. Accordingly, KYC verification must be completed before withdrawals or bonuses above a certain amount can be processed.

Documents required for KYC:

• Scanned copies of both sides of your National ID (NID) or passport
• Proof of address dated within the last 3 months
• Proof of payment method ownership (e.g., Mobile Banking/Nagad account screenshot)
• Selfie photo (if required)

KYC verification is typically completed within 24 to 48 hours. Withdrawal requests will not be processed while verification is pending. After submitting your documents, the 399vet support team will keep you updated via email or live chat.

4. Deposit & Withdrawal Rules

Deposit:

399vet currently accepts deposits via Mobile Banking, Nagad, and Rocket. The minimum deposit is BDT 100, and the maximum limit may vary daily. Deposits are generally credited to your account instantly.

• Make sure to include the correct reference number when making a deposit.
• Depositing from another person's payment account is prohibited.
• If your deposit has not arrived, contact support with a screenshot of the transaction.

Withdraw:

Withdrawals are typically processed within 5 to 15 minutes. The minimum withdrawal amount is BDT 500. KYC verification is required to withdraw. Withdrawals must be made to the same payment method used for the deposit.

• A wagering requirement must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended in the event of suspicious transactions.
• Daily withdrawal limits are determined by account tier.

5. Bonus & Promotion Terms

399vet regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms that must be read before claiming. General bonus terms are outlined below:

Welcome Bonus:

• New members can receive a Welcome Bonus on their first deposit.
• Withdrawing bonus funds typically requires 10x to 30x wagering.
• The wagering requirement period is generally 7 to 30 days.

Reload & Cashback Bonuses:

• Weekly or monthly reload bonuses are available for existing members.
• Cashback is generally calculated as a fixed percentage of net losses.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.

399vet reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the Promotions page for the latest information on current bonuses.

6. Gaming Rules

All games on 399vet use a Random Number Generator (RNG) certified by independent third-party auditors. Game outcomes are entirely fair and cannot be predetermined.

• Each game has its own rules and Return to Player (RTP) rate.
• If a game is interrupted due to a technical error, 399vet may cancel that round and refund the wager.
• 399vet is not liable for any game interruption caused by loss of internet connection.
• The dealer's decision in Live Casino games is final.
• Using any technical exploit or software to gain an advantage during gameplay is strictly prohibited.

Winnings are generally credited to your account as soon as the game ends. If you notice any discrepancy, contact the support team immediately.

7. Prohibited Activities

The following activities are strictly prohibited on 399vet. Violating these rules will result in immediate account closure, and all balances may be forfeited:

• Bonus Arbitrage or Bonus Abuse
• Use of automated betting software or bots
• Collusion (coordinated cheating between players)
• Money Laundering or Use of Funds from Illegal Sources
• Depositing via another person's payment method
• Attempting to hack or gain unauthorized access to the gaming system
• Attempting Chargebacks with False Claims

8. Responsible Gaming Policy

399vet believes gaming should be purely for entertainment. We want every member to enjoy gaming responsibly. To support that, 399vet provides a range of tools and services:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum bet limit per session.
• Cooling-Off Period: Temporarily pause your account for 24 hours up to 30 days.
• Self-Exclusion: You can permanently exclude yourself from the platform.
• Gaming Tracker: Monitor your monthly spending and gaming time.

If you feel that gaming is causing harm to you or your family, please contact 399vet support or Responsible Gaming Visit the page.

9. Privacy & Data Protection

Full details on how your personal information is collected, stored, and used can be found in our Privacy Policy available on the page. In brief:

• Your information will only be used for account management and KYC verification.
• Your information will never be sold to third parties.
• Information may be shared with regulatory authorities where required by law.
• All data is protected with 256-bit SSL encryption.

10. Account Closure & Suspension

Either the user or 399vet may close the account.

Closed by User:

You can request account closure at any time by contacting support. Please withdraw any remaining balance before closing your account.

Restricted by 399vet:

In cases of rule violations, fraud, or suspicious activity, 399vet reserves the right to close an account without prior notice. Balances may be forfeited in such cases.

11. Right to Amend Terms

399vet may update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.